The History of Karisma*tic Couture
When I decided to create a store for
little girls and the other members of their families, I decided i
wanted to make items that are unique and offer items from other work at
home moms that showcase their incredible talents. I want to give my
customers more than just pretty things, but value as well. I only offer
the highest quality ingredients to make these custom crafts. |
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| Named
after my youngest child, Karisma Joy, Karisma*tic Couture has risen from the ashes
of my other ventures and has come together nicely. I am a work at home
mom as well and hope to help promote other work at home moms. |
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Karisma*tic Couture Store Policies
Karisma*tic Couture believes strongly in customer service and will seek
to resolve any issue that a customer may have. Although these items are
deemed safe for my own daughter to wear it is the policy of Karisma*tic
Couture that these should not be enjoyed without the supervision of an
adult. Parts may pose choking hazard.
CARE INSTRUCTIONS
Also ALWAYS follow the washing
instructions implicitly to avoid damage or abnormal wear and tear on
your favorite clothes. Karisma*tic Couture is not responsible for
damage caused by improper care of items purchase and doing so voids
warranty on adherence of crystals.
CUSTOMER SERVICE HOURS
AND CONTACT INFORMATION
Our customer service hours are:
Monday to Friday 8am to 6:30pm PST
all emails and calls will be returned within 48 business hours of
reciept.
Email Customer Service at karismaticcouture@gmail.com or use the contact us page.
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KARISMA*TIC COUTURE
RETURN POLICIES |
Returns are allowed within 15 days (TWO WEEKS) of purchase on non
customize items only. Items must be in new condition, with tags,
unwashed or unworn, and returned with a request validation number.
Acquire one through customer service. If there is no damage to the
garment (factory defective) a 25% restocking fee will be charged and
customer is responsible for all shipping costs for returning the item and to have the item shipped back.
Handmade dresses and personalized items are not eligible for returns or exchanges
as they are made to order. If the item is defective or damaged (through
no fault of the customer ) arrangements will be made to refund or
exchange the item for a new one.
Note: Damage caused by shipping is NOT
the liability of Karisma*tic Couture or their sister company's.
Customers are encouraged to purchase insurance in case of damage by
carrier.
However Karisma*tic Couture or representatives will do their
best to assist in the recovery of damages for lost or damaged products
that are at the fault of the delivery service if the customer purchased
insurance to cover the delivery. |
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| Forms of Payment Karisma*tic Couture accepts are: |
